{"id":154,"date":"2026-08-04T13:46:30","date_gmt":"2026-08-04T10:46:30","guid":{"rendered":"https:\/\/blog.papagan.com\/tr\/sahte-indirim-nasil-anlasilir\/"},"modified":"2026-08-04T13:46:30","modified_gmt":"2026-08-04T10:46:30","slug":"sahte-indirim-nasil-anlasilir","status":"publish","type":"post","link":"https:\/\/blog.papagan.com\/tr\/sahte-indirim-nasil-anlasilir\/","title":{"rendered":"Bu \u0130ndirim Ger\u00e7ek mi? Sahte \u0130ndirim Nas\u0131l Anla\u015f\u0131l\u0131r (10 G\u00fcn ve 30 G\u00fcn Kural\u0131)"},"content":{"rendered":"<div class=\"ppgn-si\">\n<p class=\"ppgn-si-lead\">\u00dcst\u00fc \u00e7izili 4.999 TL, alt\u0131nda parlak bir 1.999 TL ve &#8220;%60 indirim&#8221; rozeti. Peki o 4.999 TL ger\u00e7ekten uygulanm\u0131\u015f bir fiyat m\u0131yd\u0131, yoksa indirimi b\u00fcy\u00fck g\u00f6stermek i\u00e7in mi yaz\u0131ld\u0131? Bu rehberde <strong>mevzuat\u0131n &#8220;indirimden \u00f6nceki fiyat&#8221;\u0131 nas\u0131l tan\u0131mlad\u0131\u011f\u0131n\u0131<\/strong>, sahte indirimin alt\u0131 klasik tekni\u011fini ve bir indirimin ger\u00e7ek olup olmad\u0131\u011f\u0131n\u0131 <strong>kendi ba\u015f\u0131n\u0131za nas\u0131l do\u011frulayaca\u011f\u0131n\u0131z\u0131<\/strong> anlat\u0131yoruz.<\/p>\n<p><strong>K\u0131sa cevap:<\/strong> &#8220;\u0130ndirimden \u00f6nceki fiyat&#8221; sat\u0131c\u0131n\u0131n can\u0131n\u0131n istedi\u011fi rakam de\u011fildir. <strong>Fiyat etiketinde<\/strong> \u00f6nceki fiyat, indirimin uyguland\u0131\u011f\u0131 tarihten \u00f6nceki <strong>10 g\u00fcn<\/strong> i\u00e7inde uygulanan <strong>en d\u00fc\u015f\u00fck<\/strong> fiyatt\u0131r. <strong>\u0130ndirim reklamlar\u0131nda<\/strong> ise referans fiyat, indirimin duyuruldu\u011fu tarihten \u00f6nceki <strong>30 g\u00fcn<\/strong> i\u00e7inde uygulanan en d\u00fc\u015f\u00fck fiyatt\u0131r. \u00dcstelik <strong>ispat k\u00fclfeti sat\u0131c\u0131dad\u0131r<\/strong> \u2014 &#8220;eski fiyat buydu&#8221; demek yetmez, kan\u0131tlamas\u0131 gerekir.<\/p>\n<div class=\"ppgn-si-nums\">\n<div class=\"ppgn-si-num\"><b>10 g\u00fcn<\/b><span>Etikette referans fiyat<\/span><\/div>\n<div class=\"ppgn-si-num\"><b>30 g\u00fcn<\/b><span>Reklamda referans fiyat<\/span><\/div>\n<div class=\"ppgn-si-num\"><b>Sat\u0131c\u0131<\/b><span>\u0130spat k\u00fclfeti kimde<\/span><\/div>\n<div class=\"ppgn-si-num\"><b>D\u00fc\u015f\u00fck olan<\/b><span>Kasada fark \u00e7\u0131karsa<\/span><\/div>\n<\/div>\n<h2 id=\"kural\">Mevzuat &#8220;indirimden \u00f6nceki fiyat&#8221;\u0131 nas\u0131l tan\u0131ml\u0131yor?<\/h2>\n<p><strong>Bu rehberin en de\u011ferli bilgisi burada ve iki ayr\u0131 kural oldu\u011fu i\u00e7in s\u0131k kar\u0131\u015ft\u0131r\u0131l\u0131yor.<\/strong> Bir \u00fcr\u00fcn\u00fcn raf\u0131ndaki\/sayfas\u0131ndaki <em>etiket<\/em> ile o \u00fcr\u00fcn i\u00e7in yap\u0131lan <em>reklam<\/em> farkl\u0131 d\u00fczenlemelere tabidir ve referans fiyat pencereleri de farkl\u0131d\u0131r.<\/p>\n<div class=\"ppgn-si-tablewrap\">\n<table class=\"ppgn-si-table\">\n<thead>\n<tr>\n<th>Nerede?<\/th>\n<th>&#8220;\u0130ndirimden \u00f6nceki fiyat&#8221; ne demek?<\/th>\n<th>Dayanak<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Fiyat etiketi<\/strong><br \/>(raf etiketi, \u00fcr\u00fcn sayfas\u0131)<\/td>\n<td>\u0130ndirimin uyguland\u0131\u011f\u0131 tarihten \u00f6nceki <strong>10 g\u00fcn<\/strong> i\u00e7inde uygulanan <strong>en d\u00fc\u015f\u00fck<\/strong> fiyat<\/td>\n<td>Fiyat Etiketi Y\u00f6netmeli\u011fi<\/td>\n<\/tr>\n<tr>\n<td><strong>\u0130ndirim reklam\u0131<\/strong><br \/>(kampanya duyurusu, afi\u015f, dijital reklam)<\/td>\n<td>\u0130ndirimin duyuruldu\u011fu tarihten \u00f6nceki <strong>30 g\u00fcn<\/strong> i\u00e7inde uygulanan <strong>en d\u00fc\u015f\u00fck<\/strong> fiyat<\/td>\n<td>Ticari Reklam ve Haks\u0131z Ticari Uygulamalar Y\u00f6netmeli\u011fi (1 \u015eubat 2022)<\/td>\n<\/tr>\n<tr>\n<td><strong>\u00c7abuk bozulabilen mallar<\/strong><br \/>(meyve, sebze vb.)<\/td>\n<td>Bir <strong>\u00f6nceki fiyat<\/strong> esas al\u0131n\u0131r<\/td>\n<td>Ayn\u0131 d\u00fczenlemeler<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<p>Buradaki kelime se\u00e7imi tesad\u00fcf de\u011fil: <strong>&#8220;en d\u00fc\u015f\u00fck&#8221;<\/strong> deniyor. Yani sat\u0131c\u0131 30 g\u00fcn boyunca \u00fcr\u00fcn\u00fc 3.000 TL&#8217;den satt\u0131ysa ve indirimden \u00fc\u00e7 g\u00fcn \u00f6nce 5.000 TL&#8217;ye \u00e7\u0131kard\u0131ysa, reklamda referans almas\u0131 gereken fiyat 5.000 de\u011fil <strong>3.000<\/strong>&#8216;dir. Sahte indirimi hukuken imk\u00e2ns\u0131z k\u0131lan mekanizma tam olarak budur.<\/p>\n<div class=\"ppgn-si-tip\">\n<strong>\u0130spat k\u00fclfeti sat\u0131c\u0131da:<\/strong> Ticaret Bakanl\u0131\u011f\u0131&#8217;n\u0131n bilgilendirmesinde a\u00e7\u0131k\u00e7a belirtiliyor \u2014 indirimli sat\u0131\u015fta \u00f6nceki fiyata ili\u015fkin <strong>ispat k\u00fclfeti sat\u0131c\u0131ya aittir<\/strong>. Yani &#8220;bu \u00fcr\u00fcn eskiden 4.999 TL&#8217;ydi&#8221; iddias\u0131n\u0131 sizin \u00e7\u00fcr\u00fctmeniz gerekmez; sat\u0131c\u0131n\u0131n <em>kan\u0131tlamas\u0131<\/em> gerekir. Bir \u015fik\u00e2yette bu, dosyan\u0131n y\u00f6n\u00fcn\u00fc tek ba\u015f\u0131na belirleyebilir.\n<\/div>\n<h2>Fiyat etiketinde bulunmas\u0131 zorunlu bilgiler<\/h2>\n<p>Etiket sadece rakamdan ibaret de\u011fildir. Ticaret Bakanl\u0131\u011f\u0131&#8217;na g\u00f6re fiyat etiketinde \u015funlar bulunmal\u0131d\u0131r:<\/p>\n<div class=\"ppgn-si-checks\">\n<div class=\"ppgn-si-chk\"><strong>\u00dcretim yeri<\/strong> \u2014 hangi \u00fclkede \u00fcretildi\u011fi<\/div>\n<div class=\"ppgn-si-chk\"><strong>Mal\u0131n ay\u0131r\u0131c\u0131 \u00f6zelli\u011fi<\/strong> \u2014 g\u00f6mlek, kalem gibi<\/div>\n<div class=\"ppgn-si-chk\"><strong>T\u00fcm vergiler d\u00e2hil sat\u0131\u015f fiyat\u0131<\/strong><\/div>\n<div class=\"ppgn-si-chk\"><strong>Birim fiyat\u0131<\/strong> \u2014 adet, kilo, metre cinsinden<\/div>\n<div class=\"ppgn-si-chk\"><strong>Sat\u0131\u015f ve birim fiyatlar\u0131n\u0131n ba\u015flang\u0131\u00e7 tarihi<\/strong><\/div>\n<div class=\"ppgn-si-chk\"><strong>Yerli \u00fcretim logosu<\/strong> \u2014 T\u00fcrkiye \u00fcretimi ise<\/div>\n<div class=\"ppgn-si-chk\"><strong>Varsa depozito bedeli<\/strong><\/div>\n<div class=\"ppgn-si-chk\">T\u00fcm bilgiler <strong>T\u00fcrk\u00e7e<\/strong> olmal\u0131d\u0131r<\/div>\n<\/div>\n<p>Be\u015finci madde \u00f6zellikle i\u015finize yarar: <strong>fiyat\u0131n ba\u015flang\u0131\u00e7 tarihi<\/strong> etikette bulunmak zorundad\u0131r. Bu tarih, &#8220;bu fiyat ne zamand\u0131r ge\u00e7erli?&#8221; sorusunun cevab\u0131d\u0131r ve indirim iddias\u0131n\u0131 kontrol etmenin en h\u0131zl\u0131 yoludur.<\/p>\n<h2 id=\"kasa\">Kasada farkl\u0131 fiyat \u00e7\u0131karsa hangisi ge\u00e7erli?<\/h2>\n<p><strong>T\u00fcketici lehine olan, yani d\u00fc\u015f\u00fck olan fiyat ge\u00e7erlidir.<\/strong> Ticaret Bakanl\u0131\u011f\u0131&#8217;n\u0131n ifadesiyle: etiket fiyat\u0131 ile kasa fiyat\u0131 aras\u0131nda bir farkl\u0131l\u0131k olmas\u0131 durumunda t\u00fcketici lehine olan fiyat esas al\u0131n\u0131r.<\/p>\n<p>Bu, g\u00fcnl\u00fck hayatta en \u00e7ok i\u015fe yarayan ama en az bilinen kurallardan biridir. Rafta 149 TL yazan \u00fcr\u00fcn kasada 199 TL okutuluyorsa, \u00f6demeniz gereken tutar <strong>149 TL<\/strong>&#8216;dir. Kasiyer &#8220;sistem b\u00f6yle g\u00f6steriyor&#8221; derse, etiketi foto\u011fraflay\u0131p yetkiliye iletin. Sistemde g\u00fcncellenmemi\u015f fiyat sizin sorununuz de\u011fildir.<\/p>\n<div class=\"ppgn-si-case\">\n<span class=\"ppgn-si-case-h\">PRAT\u0130K<\/span><\/p>\n<p>Bir \u00fcr\u00fcn\u00fc sepete atmadan \u00f6nce <b>etiketin foto\u011fraf\u0131n\u0131 \u00e7ekmeyi<\/b> al\u0131\u015fkanl\u0131k h\u00e2line getirin \u2014 \u00f6zellikle indirim d\u00f6nemlerinde. Foto\u011frafta hem fiyat hem de <b>fiyat\u0131n ba\u015flang\u0131\u00e7 tarihi<\/b> g\u00f6r\u00fcn\u00fcr. Kasada fark \u00e7\u0131karsa tart\u0131\u015fma iki saniyede biter; sonradan \u015fik\u00e2yet edecekseniz de elinizde tarihli kan\u0131t olur.<\/p>\n<\/div>\n<h2 id=\"teknikler\">Sahte indirimin 6 klasik tekni\u011fi<\/h2>\n<div class=\"ppgn-si-flags\">\n<div class=\"ppgn-si-flag\"><b>1. \u015ei\u015firilmi\u015f &#8220;liste fiyat\u0131&#8221;<\/b><span>\u00dcst\u00fc \u00e7izili rakam hi\u00e7 uygulanmam\u0131\u015f, yaln\u0131zca indirim oran\u0131n\u0131 b\u00fcy\u00fck g\u00f6stermek i\u00e7in yaz\u0131lm\u0131\u015ft\u0131r. Kontrol: o fiyattan ger\u00e7ekten sat\u0131ld\u0131\u011f\u0131na dair iz var m\u0131?<\/span><\/div>\n<div class=\"ppgn-si-flag\"><b>2. \u0130ndirim \u00f6ncesi zam<\/b><span>Kampanyadan birka\u00e7 g\u00fcn \u00f6nce fiyat y\u00fckseltilir, sonra &#8220;indirim&#8221; yap\u0131l\u0131r. Mevzuat buna kar\u015f\u0131 &#8220;\u00f6nceki d\u00f6nemin en d\u00fc\u015f\u00fck fiyat\u0131&#8221; kural\u0131n\u0131 getirmi\u015ftir.<\/span><\/div>\n<div class=\"ppgn-si-flag\"><b>3. Sepette indirim oyunu<\/b><span>\u00dcr\u00fcn fiyat\u0131 y\u00fcksek tutulur, &#8220;sepette %20&#8221; denir; net fiyat asl\u0131nda normal fiyatt\u0131r. Kontrol: sepetteki son tutar\u0131 ba\u015fka sat\u0131c\u0131yla kar\u015f\u0131la\u015ft\u0131r\u0131n.<\/span><\/div>\n<div class=\"ppgn-si-flag\"><b>4. Kargo ile telafi<\/b><span>\u00dcr\u00fcn ucuzlar ama kargo\/i\u015flem bedeli artar. Kar\u015f\u0131la\u015ft\u0131rmay\u0131 her zaman <strong>kap\u0131ya gelen toplam tutar<\/strong> \u00fczerinden yap\u0131n.<\/span><\/div>\n<div class=\"ppgn-si-flag\"><b>5. Sahte aciliyet<\/b><span>Geri say\u0131m sayac\u0131, &#8220;son 3 \u00fcr\u00fcn&#8221;, &#8220;stoklar t\u00fckeniyor&#8221;. Sayfay\u0131 yenileyince saya\u00e7 ba\u015fa d\u00f6n\u00fcyorsa o bir aciliyet numaras\u0131d\u0131r.<\/span><\/div>\n<div class=\"ppgn-si-flag\"><b>6. Farkl\u0131 \u00fcr\u00fcn\u00fc k\u0131yaslama<\/b><span>\u00dcst\u00fc \u00e7izili fiyat \u00fcst modele, indirimli fiyat alt modele aittir. Model kodunu ve teknik \u00f6zellikleri tek tek kar\u015f\u0131la\u015ft\u0131r\u0131n.<\/span><\/div>\n<\/div>\n<h2 id=\"dogrulama\">Bir indirimin ger\u00e7ek oldu\u011funu nas\u0131l do\u011frulars\u0131n\u0131z?<\/h2>\n<div class=\"ppgn-si-steps\">\n<div class=\"ppgn-si-step\">\n<div class=\"ppgn-si-n\">1<\/div>\n<div><strong>Kampanyadan \u00f6nce fiyat\u0131 kaydedin<\/strong><\/p>\n<p>En g\u00fcvenilir y\u00f6ntem budur ve maliyeti s\u0131f\u0131rd\u0131r. Almay\u0131 d\u00fc\u015f\u00fcnd\u00fc\u011f\u00fcn\u00fcz \u00fcr\u00fcn\u00fcn fiyat\u0131n\u0131 <strong>indirim sezonundan haftalar \u00f6nce<\/strong> ekran g\u00f6r\u00fcnt\u00fcs\u00fcyle kaydedin. B\u00f6ylece &#8220;indirim&#8221; geldi\u011finde kar\u015f\u0131la\u015ft\u0131racak kendi verinize sahip olursunuz.<\/p>\n<\/div>\n<\/div>\n<div class=\"ppgn-si-step\">\n<div class=\"ppgn-si-n\">2<\/div>\n<div><strong>Ayn\u0131 \u00fcr\u00fcn\u00fc farkl\u0131 sat\u0131c\u0131larda kar\u015f\u0131la\u015ft\u0131r\u0131n<\/strong><\/p>\n<p>Tek bir sitedeki &#8220;indirimli&#8221; fiyat tek ba\u015f\u0131na bir \u015fey ifade etmez. Ayn\u0131 model kodunu \u00fc\u00e7 ayr\u0131 sat\u0131c\u0131da aray\u0131n; indirimli fiyat piyasan\u0131n alt\u0131ndaysa ger\u00e7ektir, piyasa seviyesindeyse yaln\u0131zca sunum fark\u0131d\u0131r.<\/p>\n<\/div>\n<\/div>\n<div class=\"ppgn-si-step\">\n<div class=\"ppgn-si-n\">3<\/div>\n<div><strong>Etiketin ba\u015flang\u0131\u00e7 tarihine bak\u0131n<\/strong><\/p>\n<p>Fiyat etiketinde <strong>fiyat\u0131n ba\u015flang\u0131\u00e7 tarihi<\/strong> zorunludur. Tarih indirimin ba\u015flad\u0131\u011f\u0131 g\u00fcne \u00e7ok yak\u0131nsa, &#8220;\u00f6nceki fiyat&#8221; iddias\u0131 sorgulanmaya de\u011fer demektir.<\/p>\n<\/div>\n<\/div>\n<div class=\"ppgn-si-step\">\n<div class=\"ppgn-si-n\">4<\/div>\n<div><strong>Toplam maliyeti hesaplay\u0131n<\/strong><\/p>\n<p>\u00dcr\u00fcn fiyat\u0131 + kargo + varsa i\u015flem bedeli. Yurt d\u0131\u015f\u0131ndan al\u0131yorsan\u0131z buna vergiler de eklenir \u2014 <a href=\"\/tr\/gumruk-vergisi-2026-yurt-disi-alisveris\/\">g\u00fcmr\u00fck vergisi rehberimiz<\/a> bu hesab\u0131 ayr\u0131nt\u0131l\u0131 anlat\u0131yor.<\/p>\n<\/div>\n<\/div>\n<div class=\"ppgn-si-step\">\n<div class=\"ppgn-si-n\">5<\/div>\n<div><strong>\u0130ndirim oran\u0131na de\u011fil, tutara bak\u0131n<\/strong><\/p>\n<p>&#8220;%70 indirim&#8221; bir duygu yarat\u0131r; \u00f6deyece\u011finiz rakam ise bir ger\u00e7ektir. Karar\u0131n\u0131z\u0131 orana g\u00f6re de\u011fil, <strong>o \u00fcr\u00fcne bu paray\u0131 vermeye de\u011fer mi<\/strong> sorusuna g\u00f6re verin.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"ppgn-si-warn\">\n<strong>En pahal\u0131 indirim, ihtiyac\u0131n\u0131z olmayan \u00fcr\u00fcnd\u00fcr.<\/strong> Ger\u00e7ek bir %50 indirim bile, almayaca\u011f\u0131n\u0131z bir \u00fcr\u00fcne harcand\u0131\u011f\u0131nda tasarruf de\u011fil harcamad\u0131r. Bu tuza\u011f\u0131 ayr\u0131nt\u0131l\u0131 ele ald\u0131\u011f\u0131m\u0131z yaz\u0131: <a href=\"\/tr\/bilincli-alisveris-rehberi\/\">d\u00fcrt\u00fcsel al\u0131\u015fveri\u015fi nas\u0131l durdurursunuz<\/a>.\n<\/div>\n<h2>\u0130ndirim d\u00f6nemlerinde bu kural nas\u0131l i\u015fler?<\/h2>\n<p>B\u00fcy\u00fck kampanya d\u00f6nemleri (Efsane Cuma, y\u0131l sonu, sezon sonu) sahte indirim iddialar\u0131n\u0131n en \u00e7ok yo\u011funla\u015ft\u0131\u011f\u0131 zamanlard\u0131r \u2014 \u00e7\u00fcnk\u00fc t\u00fcketici kar\u015f\u0131la\u015ft\u0131rma yapmadan h\u0131zl\u0131 karar verir. Referans fiyat kural\u0131 da tam olarak bu d\u00f6nemler i\u00e7in vard\u0131r: <strong>bir sat\u0131c\u0131 kampanyadan \u00fc\u00e7 g\u00fcn \u00f6nce fiyat\u0131 y\u00fckseltip &#8220;indirim&#8221; ilan edemez<\/strong>, \u00e7\u00fcnk\u00fc reklamda esas almas\u0131 gereken fiyat \u00f6nceki 30 g\u00fcn\u00fcn en d\u00fc\u015f\u00fc\u011f\u00fcd\u00fcr.<\/p>\n<p>Pratik sonu\u00e7: kampanya d\u00f6nemine <strong>haz\u0131rl\u0131kl\u0131 girin<\/strong>. Almay\u0131 planlad\u0131\u011f\u0131n\u0131z 3-5 \u00fcr\u00fcn\u00fcn fiyat\u0131n\u0131 haftalar \u00f6ncesinden kaydedin. Bu tek al\u0131\u015fkanl\u0131k, kampanya g\u00fcn\u00fc sizi hem sahte indirimden hem de acele karardan korur. Hangi ayda neyin ger\u00e7ekten ucuzlad\u0131\u011f\u0131n\u0131 <a href=\"\/tr\/2026-indirim-takvimi\/\">indirim takvimi rehberimizde<\/a> ele ald\u0131k.<\/p>\n<h2 id=\"sikayet\">Sahte indirim g\u00f6rd\u00fc\u011f\u00fcn\u00fczde nereye ba\u015fvurulur?<\/h2>\n<p>Fiyat etiketine ili\u015fkin h\u00fck\u00fcmlerin uygulanmas\u0131 ve izlenmesi <strong>Ticaret \u0130l M\u00fcd\u00fcrl\u00fckleri, belediyeler ve ilgili odalar<\/strong> taraf\u0131ndan y\u00fcr\u00fct\u00fcl\u00fcr. Ayk\u0131r\u0131l\u0131k tespit etti\u011finizde bu mercilere ba\u015fvurabilirsiniz.<\/p>\n<div class=\"ppgn-si-steps\">\n<div class=\"ppgn-si-step\">\n<div class=\"ppgn-si-n\">1<\/div>\n<div><strong>Kan\u0131t\u0131 toplay\u0131n<\/strong><\/p>\n<p>Etiketin veya \u00fcr\u00fcn sayfas\u0131n\u0131n <strong>tarihli ekran g\u00f6r\u00fcnt\u00fcs\u00fc<\/strong>, indirim \u00f6ncesi fiyata dair elinizdeki kay\u0131t, varsa fi\u015f\/fatura. Kan\u0131t olmadan ba\u015fvuru zay\u0131f kal\u0131r.<\/p>\n<\/div>\n<\/div>\n<div class=\"ppgn-si-step\">\n<div class=\"ppgn-si-n\">2<\/div>\n<div><strong>\u00d6nce sat\u0131c\u0131ya yaz\u0131l\u0131 ba\u015fvurun<\/strong><\/p>\n<p>\u00c7o\u011fu durumda ma\u011faza veya site, hatal\u0131 etiketi d\u00fczeltip fark\u0131 iade eder. Yaz\u0131l\u0131 kanaldan yap\u0131n ki kayd\u0131 kals\u0131n.<\/p>\n<\/div>\n<\/div>\n<div class=\"ppgn-si-step\">\n<div class=\"ppgn-si-n\">3<\/div>\n<div><strong>Denetim merciine bildirin<\/strong><\/p>\n<p>Ticaret \u0130l M\u00fcd\u00fcrl\u00fc\u011f\u00fc, belediye veya ilgili oda. Reklamdaki ayk\u0131r\u0131l\u0131klar i\u00e7in Ticaret Bakanl\u0131\u011f\u0131&#8217;n\u0131n t\u00fcketici kanallar\u0131 kullan\u0131l\u0131r.<\/p>\n<\/div>\n<\/div>\n<div class=\"ppgn-si-step\">\n<div class=\"ppgn-si-n\">4<\/div>\n<div><strong>Maddi zarar varsa hakem heyeti<\/strong><\/p>\n<p>Fazla \u00f6deme yapt\u0131ysan\u0131z ve iade edilmiyorsa T\u00fcketici Hakem Heyeti&#8217;ne ba\u015fvurabilirsiniz; 2026&#8217;da <strong>186.000 TL alt\u0131ndaki<\/strong> uyu\u015fmazl\u0131klarda ba\u015fvuru zorunlu ve \u00fccretsizdir. S\u00fcre\u00e7: <a href=\"\/tr\/iade-ve-cayma-hakki-rehberi\/\">iade ve cayma hakk\u0131 rehberi<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<h2>Papa\u011fan bu konuda ne yap\u0131yor?<\/h2>\n<p>Bir kupon sitesi olarak bu meselenin tam ortas\u0131nday\u0131z, o y\u00fczden kendi kurallar\u0131m\u0131z\u0131 da a\u00e7\u0131k\u00e7a yazal\u0131m: <strong>yay\u0131mlad\u0131\u011f\u0131m\u0131z indirim kodlar\u0131n\u0131 do\u011frular\u0131z<\/strong>, \u00e7al\u0131\u015fmayan\u0131 yay\u0131mlamay\u0131z ve <strong>uydurma kod \u00fcretmeyiz<\/strong>. \u00dcr\u00fcnlere puan veya y\u0131ld\u0131z vermiyoruz; sahte kullan\u0131c\u0131 yorumu kullanm\u0131yoruz.<\/p>\n<p>S\u00fcreci <a href=\"\/tr\/nasil-dogruluyoruz\">Nas\u0131l Do\u011fruluyoruz?<\/a> sayfas\u0131nda ayr\u0131nt\u0131land\u0131rd\u0131k. Yine de d\u00fcr\u00fcst olmak gerekirse: <strong>hi\u00e7bir kupon sitesi, listeledi\u011fi kampanyan\u0131n &#8220;ger\u00e7ek indirim&#8221; oldu\u011funun garantisi de\u011fildir.<\/strong> Referans fiyat\u0131 belirleyen sat\u0131c\u0131d\u0131r; bizim do\u011frulad\u0131\u011f\u0131m\u0131z \u015fey kodun ve ba\u011flant\u0131n\u0131n \u00e7al\u0131\u015ft\u0131\u011f\u0131d\u0131r. Bu y\u00fczden yukar\u0131daki be\u015f ad\u0131ml\u0131k kontrol, nereden al\u0131\u015fveri\u015f yaparsan\u0131z yap\u0131n i\u015finize yarar.<\/p>\n<h2 id=\"sss\">S\u0131k sorulan sorular<\/h2>\n<div class=\"ppgn-si-faq\">\n<details>\n<summary>&#8220;\u0130ndirimden \u00f6nceki fiyat&#8221; ne anlama geliyor?<\/summary>\n<p>Sat\u0131c\u0131n\u0131n serbest\u00e7e belirledi\u011fi bir rakam de\u011fildir. Fiyat etiketinde \u00f6nceki fiyat, indirimin uyguland\u0131\u011f\u0131 tarihten \u00f6nceki <strong>on g\u00fcn<\/strong> i\u00e7inde uygulanan <strong>en d\u00fc\u015f\u00fck<\/strong> fiyatt\u0131r. \u0130ndirim reklamlar\u0131nda ise referans fiyat, indirimin duyuruldu\u011fu tarihten \u00f6nceki <strong>30 g\u00fcn<\/strong> i\u00e7inde uygulanan en d\u00fc\u015f\u00fck fiyatt\u0131r. Meyve sebze gibi \u00e7abuk bozulabilen mallarda bir \u00f6nceki fiyat esas al\u0131n\u0131r.<\/p>\n<\/details>\n<details>\n<summary>Sat\u0131c\u0131 indirimden \u00f6nce fiyat\u0131 y\u00fckseltip sonra &#8220;indirim&#8221; yapabilir mi?<\/summary>\n<p>Hay\u0131r, bu mevzuata ayk\u0131r\u0131d\u0131r. Kural\u0131n &#8220;en d\u00fc\u015f\u00fck fiyat&#8221; demesinin sebebi tam olarak budur: sat\u0131c\u0131 kampanyadan birka\u00e7 g\u00fcn \u00f6nce fiyat\u0131 y\u00fckseltse bile, referans almas\u0131 gereken fiyat \u00f6nceki d\u00f6nemin (etikette 10, reklamda 30 g\u00fcn) en d\u00fc\u015f\u00fck fiyat\u0131d\u0131r. Yap\u0131lan d\u00fczenlemelerle sat\u0131c\u0131 ya da sa\u011flay\u0131c\u0131lar\u0131n ger\u00e7e\u011fi yans\u0131tmayan fiyat indirimlerinin reklam\u0131n\u0131 yapamamas\u0131 ama\u00e7lanm\u0131\u015ft\u0131r.<\/p>\n<\/details>\n<details>\n<summary>Eski fiyat\u0131n ger\u00e7ek oldu\u011funu kim ispat etmek zorunda?<\/summary>\n<p>Sat\u0131c\u0131. Ticaret Bakanl\u0131\u011f\u0131&#8217;n\u0131n bilgilendirmesinde indirimli sat\u0131\u015fta \u00f6nceki fiyata ili\u015fkin <strong>ispat k\u00fclfetinin sat\u0131c\u0131ya ait<\/strong> oldu\u011fu belirtilir. Yani &#8220;bu \u00fcr\u00fcn eskiden \u015fu fiyattayd\u0131&#8221; iddias\u0131n\u0131 t\u00fcketicinin \u00e7\u00fcr\u00fctmesi gerekmez; sat\u0131c\u0131n\u0131n kan\u0131tlamas\u0131 gerekir. Bir \u015fik\u00e2yet dosyas\u0131nda bu kural belirleyici olabilir.<\/p>\n<\/details>\n<details>\n<summary>Kasada etiketten farkl\u0131 fiyat \u00e7\u0131karsa ne yapmal\u0131y\u0131m?<\/summary>\n<p>T\u00fcketici lehine olan, yani d\u00fc\u015f\u00fck olan fiyat ge\u00e7erlidir. Etiket fiyat\u0131 ile kasa fiyat\u0131 aras\u0131nda farkl\u0131l\u0131k olmas\u0131 durumunda esas al\u0131nacak fiyat t\u00fcketici lehine oland\u0131r. Rafta 149 TL yazan \u00fcr\u00fcn kasada 199 TL okutuluyorsa \u00f6demeniz gereken 149 TL&#8217;dir. Etiketi foto\u011fraflay\u0131p yetkiliye g\u00f6sterin; sistemde g\u00fcncellenmemi\u015f fiyat sizin sorumlulu\u011funuz de\u011fildir.<\/p>\n<\/details>\n<details>\n<summary>Fiyat etiketinde neler yazmak zorunda?<\/summary>\n<p>Ticaret Bakanl\u0131\u011f\u0131&#8217;na g\u00f6re etikette \u015funlar bulunmal\u0131d\u0131r: \u00fcretim yeri, mal\u0131n ay\u0131r\u0131c\u0131 \u00f6zelli\u011fi, t\u00fcm vergiler d\u00e2hil sat\u0131\u015f fiyat\u0131, birim fiyat\u0131, sat\u0131\u015f ve birim fiyatlar\u0131n\u0131n ba\u015flang\u0131\u00e7 tarihi, T\u00fcrkiye \u00fcretimi ise yerli \u00fcretim logosu ve varsa depozito bedeli. T\u00fcm bilgilerin T\u00fcrk\u00e7e olmas\u0131 zorunludur. \u00d6zellikle <strong>fiyat\u0131n ba\u015flang\u0131\u00e7 tarihi<\/strong>, bir indirim iddias\u0131n\u0131 kontrol etmenin en h\u0131zl\u0131 yoludur.<\/p>\n<\/details>\n<details>\n<summary>Sahte indirimi nas\u0131l kendim do\u011frular\u0131m?<\/summary>\n<p>En g\u00fcvenilir y\u00f6ntem, kampanya d\u00f6nemine girmeden haftalar \u00f6nce almay\u0131 d\u00fc\u015f\u00fcnd\u00fc\u011f\u00fcn\u00fcz \u00fcr\u00fcnlerin fiyat\u0131n\u0131 ekran g\u00f6r\u00fcnt\u00fcs\u00fcyle kaydetmektir. Ek olarak: ayn\u0131 model kodunu \u00fc\u00e7 farkl\u0131 sat\u0131c\u0131da kar\u015f\u0131la\u015ft\u0131r\u0131n, etiketteki fiyat ba\u015flang\u0131\u00e7 tarihine bak\u0131n, kargo d\u00e2hil toplam maliyeti hesaplay\u0131n ve karar verirken indirim oran\u0131na de\u011fil \u00f6deyece\u011finiz tutara odaklan\u0131n.<\/p>\n<\/details>\n<details>\n<summary>&#8220;Sepette indirim&#8221; ger\u00e7ek indirim say\u0131l\u0131r m\u0131?<\/summary>\n<p>Duruma g\u00f6re de\u011fi\u015fir. Sepette uygulanan indirim, \u00fcr\u00fcn fiyat\u0131 zaten y\u00fcksek tutulmu\u015fsa net fiyat\u0131 piyasa seviyesine getirmekten \u00f6teye gitmeyebilir. De\u011ferlendirmenin do\u011fru yolu, kampanya ad\u0131na de\u011fil <strong>sepetteki son tutara<\/strong> bakmak ve ayn\u0131 \u00fcr\u00fcn\u00fcn ba\u015fka sat\u0131c\u0131lardaki toplam fiyat\u0131yla kar\u015f\u0131la\u015ft\u0131rmakt\u0131r. Kargo bedelini de bu hesaba d\u00e2hil edin.<\/p>\n<\/details>\n<details>\n<summary>Geri say\u0131m sayac\u0131 ve &#8220;son 3 \u00fcr\u00fcn&#8221; uyar\u0131lar\u0131 ger\u00e7ek mi?<\/summary>\n<p>\u00c7o\u011fu zaman bir aciliyet arac\u0131d\u0131r. Basit bir test var: sayfay\u0131 yenileyin. Saya\u00e7 ba\u015ftan ba\u015fl\u0131yorsa veya &#8220;son 3 \u00fcr\u00fcn&#8221; uyar\u0131s\u0131 her ziyarette ayn\u0131 say\u0131y\u0131 g\u00f6steriyorsa, bu ger\u00e7ek bir stok bilgisi de\u011fil, karar s\u00fcresini k\u0131saltmaya y\u00f6nelik bir sunumdur. Ger\u00e7ek stok k\u0131s\u0131t\u0131 olabilir; ama bunu sat\u0131n alma karar\u0131n\u0131z\u0131n merkezine koymay\u0131n.<\/p>\n<\/details>\n<details>\n<summary>\u0130ndirim oran\u0131 m\u0131 \u00f6nemli, fiyat m\u0131?<\/summary>\n<p>Fiyat. \u0130ndirim oran\u0131 referans fiyata ba\u011fl\u0131d\u0131r ve referans fiyat \u015fi\u015firilebilir; \u00f6deyece\u011finiz tutar ise de\u011fi\u015fmez bir ger\u00e7ektir. Y\u00fczde 70 indirimli bir \u00fcr\u00fcn, ayn\u0131 \u00fcr\u00fcn\u00fcn ba\u015fka sat\u0131c\u0131daki indirimsiz fiyat\u0131ndan pahal\u0131 olabilir. Kar\u015f\u0131la\u015ft\u0131rmay\u0131 her zaman kargo d\u00e2hil toplam tutar \u00fczerinden ve ayn\u0131 model kodu i\u00e7in yap\u0131n.<\/p>\n<\/details>\n<details>\n<summary>\u00c7abuk bozulabilen \u00fcr\u00fcnlerde kural farkl\u0131 m\u0131?<\/summary>\n<p>Evet. Meyve ve sebze gibi \u00e7abuk bozulabilen mallara ili\u015fkin reklamlarda indirimin miktar\u0131 veya oran\u0131 hesaplan\u0131rken, \u00f6nceki d\u00f6nemin en d\u00fc\u015f\u00fck fiyat\u0131 de\u011fil <strong>indirimli fiyattan bir \u00f6nceki fiyat<\/strong> esas al\u0131n\u0131r. Bunun sebebi bu \u00fcr\u00fcnlerde fiyatlar\u0131n do\u011fal olarak s\u0131k ve h\u0131zl\u0131 de\u011fi\u015fmesidir.<\/p>\n<\/details>\n<details>\n<summary>Sahte indirimi nereye \u015fik\u00e2yet edebilirim?<\/summary>\n<p>Fiyat etiketine ili\u015fkin h\u00fck\u00fcmlerin uygulanmas\u0131 ve izlenmesi Ticaret \u0130l M\u00fcd\u00fcrl\u00fckleri, belediyeler ve ilgili odalar taraf\u0131ndan y\u00fcr\u00fct\u00fcl\u00fcr; ayk\u0131r\u0131l\u0131k tespit etti\u011finizde bu mercilere ba\u015fvurabilirsiniz. Reklamdaki ayk\u0131r\u0131l\u0131klar i\u00e7in Ticaret Bakanl\u0131\u011f\u0131&#8217;n\u0131n t\u00fcketici kanallar\u0131n\u0131 kullan\u0131n. Fazla \u00f6deme yapt\u0131ysan\u0131z ve iade edilmiyorsa T\u00fcketici Hakem Heyeti&#8217;ne ba\u015fvurabilirsiniz \u2014 2026&#8217;da 186.000 TL alt\u0131ndaki uyu\u015fmazl\u0131klarda ba\u015fvuru zorunlu ve \u00fccretsizdir.<\/p>\n<\/details>\n<details>\n<summary>Kupon siteleri indirimin ger\u00e7ek oldu\u011funu garanti eder mi?<\/summary>\n<p>Hay\u0131r ve bunu a\u00e7\u0131k\u00e7a s\u00f6ylemek gerekir. Bir kupon sitesinin do\u011frulayabilece\u011fi \u015fey, yay\u0131mlad\u0131\u011f\u0131 kodun ve ba\u011flant\u0131n\u0131n \u00e7al\u0131\u015f\u0131p \u00e7al\u0131\u015fmad\u0131\u011f\u0131d\u0131r. Referans fiyat\u0131 belirleyen ve indirim iddias\u0131n\u0131 yapan taraf sat\u0131c\u0131d\u0131r. Bu y\u00fczden hangi siteden al\u0131\u015fveri\u015f yaparsan\u0131z yap\u0131n, fiyat kar\u015f\u0131la\u015ft\u0131rmas\u0131 ve toplam maliyet hesab\u0131 size aittir.<\/p>\n<\/details>\n<\/div>\n<h3>Kaynaklar<\/h3>\n<ul class=\"ppgn-si-srclist\">\n<li><strong>T.C. Ticaret Bakanl\u0131\u011f\u0131 \u2014 Fiyat Etiketleri Hakk\u0131nda Bilgilendirme<\/strong> (etikette zorunlu bilgiler, indirimde \u00f6nceki fiyat ve 10 g\u00fcn kural\u0131, ispat k\u00fclfeti, kasa\/etiket fark\u0131nda t\u00fcketici lehine fiyat, denetim mercileri): <a href=\"https:\/\/tuketici.ticaret.gov.tr\/yayinlar\/tuketici-bilgi-rehberi\/fiyat-etiketleri-hakkinda-bilgilendirme\" target=\"_blank\" rel=\"noopener nofollow\">tuketici.ticaret.gov.tr<\/a><\/li>\n<li><strong>T.C. Ticaret Bakanl\u0131\u011f\u0131<\/strong> \u2014 &#8220;\u0130ndirimli sat\u0131\u015flarda t\u00fcketicilerin korunmas\u0131na y\u00f6nelik yeni tedbirler al\u0131nd\u0131&#8221;: Ticari Reklam ve Haks\u0131z Ticari Uygulamalar Y\u00f6netmeli\u011fi de\u011fi\u015fikli\u011fi, <strong>30 g\u00fcn<\/strong> referans fiyat kural\u0131, y\u00fcr\u00fcrl\u00fck 1 \u015eubat 2022, \u00e7abuk bozulabilen mallarda istisna: <a href=\"https:\/\/ticaret.gov.tr\/haberler\/indirimli-satislarda-tuketicilerin-korunmasina-yonelik-yeni-tedbirler-alindi\" target=\"_blank\" rel=\"noopener nofollow\">ticaret.gov.tr<\/a><\/li>\n<li><strong>Fiyat Etiketi Y\u00f6netmeli\u011fi<\/strong> \u2014 RG 28\/6\/2014: <a href=\"https:\/\/www.resmigazete.gov.tr\/\" target=\"_blank\" rel=\"noopener nofollow\">resmigazete.gov.tr<\/a><\/li>\n<li><strong>Fiyat bilgisi i\u00e7eren reklamlar ile indirimli sat\u0131\u015f reklamlar\u0131 ve ticari uygulamalar hakk\u0131nda k\u0131lavuz<\/strong> (Reklam Kurulu): <a href=\"https:\/\/tuketici.ticaret.gov.tr\/\" target=\"_blank\" rel=\"noopener nofollow\">tuketici.ticaret.gov.tr<\/a><\/li>\n<li><strong>T\u00fcketici Hakem Heyetleri<\/strong> \u2014 2026 parasal s\u0131n\u0131r\u0131 ve T\u00dcB\u0130S ba\u015fvurusu: <a href=\"https:\/\/tuketici.ticaret.gov.tr\/\" target=\"_blank\" rel=\"noopener nofollow\">tuketici.ticaret.gov.tr<\/a><\/li>\n<\/ul>\n<p class=\"ppgn-si-note\"><strong>Bilgilendirme:<\/strong> Bu rehber genel bilgilendirme amac\u0131yla haz\u0131rlanm\u0131\u015ft\u0131r ve hukuki dan\u0131\u015fmanl\u0131k niteli\u011fi ta\u015f\u0131maz. Buradaki s\u00fcreler ve kurallar haz\u0131rland\u0131\u011f\u0131 tarihte Ticaret Bakanl\u0131\u011f\u0131 kaynaklar\u0131ndan derlenmi\u015ftir; mevzuat de\u011fi\u015febilece\u011finden somut bir durumda g\u00fcncel metni kontrol edin. Papa\u011fan hi\u00e7bir sat\u0131c\u0131y\u0131 hedef g\u00f6stermez; anlat\u0131lanlar genel kontrol y\u00f6ntemleridir.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u0130ndirimden \u00f6nceki fiyat sat\u0131c\u0131n\u0131n se\u00e7ti\u011fi rakam de\u011fildir: etikette \u00f6nceki 10 g\u00fcn\u00fcn, reklamda \u00f6nceki 30 g\u00fcn\u00fcn en d\u00fc\u015f\u00fck fiyat\u0131 esast\u0131r ve ispat k\u00fclfeti sat\u0131c\u0131dad\u0131r. Sahte indirimin 6 tekni\u011fi ve do\u011frulama y\u00f6ntemleri.<\/p>\n","protected":false},"author":1,"featured_media":155,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[20],"tags":[],"_links":{"self":[{"href":"https:\/\/blog.papagan.com\/tr\/wp-json\/wp\/v2\/posts\/154"}],"collection":[{"href":"https:\/\/blog.papagan.com\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.papagan.com\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.papagan.com\/tr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.papagan.com\/tr\/wp-json\/wp\/v2\/comments?post=154"}],"version-history":[{"count":0,"href":"https:\/\/blog.papagan.com\/tr\/wp-json\/wp\/v2\/posts\/154\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/blog.papagan.com\/tr\/wp-json\/wp\/v2\/media\/155"}],"wp:attachment":[{"href":"https:\/\/blog.papagan.com\/tr\/wp-json\/wp\/v2\/media?parent=154"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.papagan.com\/tr\/wp-json\/wp\/v2\/categories?post=154"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.papagan.com\/tr\/wp-json\/wp\/v2\/tags?post=154"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}